Privacy policy
Privacy Policy
This Privacy Policy describes how Hugterra (hugterrastore.com, "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website.
Information We Collect
When you visit the site or make a purchase, we collect certain information necessary to process your orders and provide a personalized experience:
- Personal Details: Name, billing address, shipping address, email address, and payment confirmation details.
- Device Information: Web browser version, IP address, time zone, cookie information, sites or products viewed, and search terms.
How We Use Your Personal Information
We use your personal information to fulfill orders placed through the site (including processing payment details, arranging shipping, and providing invoices or order confirmations), communicate with you, screen orders for potential risk or fraud, and provide you with targeted information or marketing when in line with your preferences.
Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site performance, and remember your preferences. You can control or disable cookies through your browser settings, though doing so may affect certain website functionalities.
Sharing Personal Information
We share your personal information with third-party service providers who assist us in operating our storefront (such as Shopify for hosting and payment processors to complete transactions). We may also share your information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.
Your Rights
Depending on your location, you have the right to access the personal information we hold about you, request that it be corrected or updated, or ask for your personal data to be deleted. If you would like to exercise these rights, please contact us at contact@hugterrastore.com.